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Actually, this is one of the biggest advantages of the modern systems.
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She referred me to Adam Schanz, and after speaking with him on the phone, we met and spent about an hour discussing my case.
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It, and the people who comprise it, see the intrusions as a means to achieving greater security.
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If you ask for a copy of the contract you supposedly were show and signed they will send you the contract with you electronic signature printed on it.
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Even
after correcting him several times
that I have had only 2 units the 1st and one replacement, at the end of the call he was still perplexed that I was having issues on my 3rd unit. He also kept saying things like I was the only person having issues with their product, still not owning the issue. Being at work, he said he was going to shoot an email to me with the details regarding his top tech guy who would be calling me either tonight or tomorrow. I sat at home all day Saturday waiting and never received the call. It turns out the guy was off those 2 days. Seems like an easy thing to check and an unacceptable error when you are trying to fix an upset customer's issue.
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Your home security company can advice you on this subject.
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